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StubHub

eCommerce & Marketplaces · San Francisco, United States · Founded 2000

An online ticket marketplace enabling fans to buy and sell tickets to entertainment events MoreLess

StubHub is a prominent online ticket exchange and resale company that operates in the secondary ticket market. The business primarily serves individuals looking to buy or sell tickets for various live events, including concerts, sports games, theater performances, and other entertainment events. StubHub provides a platform where users can list their tickets for sale and where buyers can purchase tickets, often at prices set by the sellers.

The company operates in the global entertainment and events market, catering to a diverse clientele that includes fans of music, sports, and theater. StubHub's business model is based on facilitating transactions between ticket buyers and sellers. It makes money by charging a service fee on each transaction, which is typically a percentage of the ticket price. This fee is applied to both the buyer and the seller, ensuring revenue from both sides of the transaction.

StubHub also offers customer support and a community forum where users can ask questions, share experiences, and get assistance with issues such as refunds for canceled events or problems with ticket delivery. The platform is designed to be user-friendly, with features like auto-suggestions to help users quickly find relevant information.

In summary, StubHub is a key player in the secondary ticket market, providing a convenient and reliable platform for buying and selling tickets to live events. It generates revenue through service fees on transactions and supports its users with a robust community and customer service system.

Keywords: ticket exchange, resale, live events, concerts, sports, theater, secondary market, service fee, customer support, community forum.

Talent graph

StubHub's talent

Book a demo to see the people
Team profiled 152 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 3 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

4 investors on StubHub's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Series A 4 investors entered at this stage
BEA Systems
Time Warner
Robertson Stephens Partners
Allen & Company

Global footprint

Where StubHub has talent and traffic

Workforce by country
25 countries with
team presence
🇺🇸 United States78.9%
🇮🇪 Ireland9.1%
🇪🇸 Spain2.9%
🇹🇼 Taiwan1.6%
🇨🇳 China1.5%
Top 5 of 25 shown

Market sentiment

What the market is saying about StubHub

An AI-synthesized read of the highest-engagement posts about StubHub on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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