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BirdEye

Marketing · Palo Alto, United States · Founded 2012

The leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review… MoreLess

Birdeye is a leading player in the online reputation management sector, providing comprehensive digital solutions for businesses across various industries. The company's services are designed to help businesses improve their online reputation, increase their visibility, and engage with customers on digital platforms. Birdeye's offerings include tools for posting and engaging on digital channels, booking and confirming digitally, and faster payment processing.

The company's clientele includes businesses in real estate, home services, and personal services, among others. Birdeye's platform has been praised for its ability to centralize customer communication, manage expansive business footprints, and monitor customer sentiment using artificial intelligence (AI). This AI technology helps businesses understand their customers better and adapt their offerings to meet customer needs.

Birdeye operates in the digital marketing and customer experience market. Its business model revolves around providing a platform that enables businesses to manage their online reputation, engage with customers, and gain insights from customer feedback. The company generates revenue by charging businesses for access to its platform and its suite of tools and services.

In summary, Birdeye is a digital solution provider that helps businesses manage their online reputation, engage with customers, and grow their sales through referrals. Its AI-powered platform provides actionable insights that businesses can use to improve their customer experience and grow their business.

Keywords: Online Reputation Management, Digital Marketing, Customer Engagement, Artificial Intelligence, Customer Experience, Business Growth, Digital Solutions, Referral Sales, Business Listings, Payment Processing.

Talent graph

BirdEye's talent

Book a demo to see the people
Team profiled 32 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 5 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

10 investors on BirdEye's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Series A 9 investors entered at this stage
AME Cloud Ventures
Ellen Levy
Trinity Ventures
Marc Benioff
Semil Shah
Rick Marini
Kevin Weil
Block
World Innovation Lab
Series B+ 1 investor entered at this stage
Accel-KKR

Global footprint

Where BirdEye has talent and traffic

Workforce by country
15 countries with
team presence
🇮🇳 India63.3%
🇺🇸 United States24.8%
🇦🇺 Australia6.1%
🇬🇧 United Kingdom2.6%
🇵🇭 Philippines1.6%
Top 5 of 15 shown

Market sentiment

What the market is saying about BirdEye

An AI-synthesized read of the highest-engagement posts about BirdEye on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

See BirdEye on the full Dealroom platform

Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.